Implementation Manager

Are you ready to be part of a team that's revolutionizing the finance insurance industry? At Harmonic, we're on a mission to enable businesses to seamlessly integrate game-changing financial services into their core experience. We're seeking a dynamic and organized Implementation Manager to lead the integration and program success of our innovative embedded insurance products within partner platforms. Join us and be a part of our small, agile team based in the Bay Area and with global resources.

The ideal candidate is an expert project manager with a deft touch for working with partner teams. Their experience should demonstrate a track record of successful implementations and a proven ability to launch successful programs.

Key Responsibilities

• Project Management: Manage all stages of the product integration and growth process from initial scoping to post-launch optimizations.
• Stakeholder Coordination: Act as the primary point of contact, facilitating effective communication and collaboration between our company, our insurance carrier, and our partners.
• Technical Oversight: Work closely with the engineering and product teams to ensure the technical integration is executed flawlessly. This includes understanding API integrations, user experience integration, and any other relevant tech specifications.
• Regulatory Compliance: Ensure all integrations meet industry regulations and standards. Collaborate with legal and compliance teams to ensure all requirements are met.
• Training & Documentation: Provide necessary training to stakeholders and develop documentation that clearly outlines the integration processes and best practices.
• Issue Resolution: Proactively identify potential challenges or barriers to integration and devise strategies to overcome them.
• Performance Monitoring: Post-launch, continuously monitor and evaluate the performance of integrated solutions, recommending improvements as necessary.

Qualifications

• Bachelor’s degree. A technical background is a plus.
• 5+ years of experience in project management and program implementation
• Strong project management skills, with a proven ability to manage multiple projects concurrently.
• Excellent communication and interpersonal skills, able to liaise with both technical and non-technical stakeholders.
• Familiarity with insurance products, financial platforms, and relevant industry regulations.
• Technical acumen, with an understanding of API integrations and software development.
• A problem-solving mindset with an ability to anticipate potential challenges.

Preferred Qualifications: 

• Prior experience in embedded finance
• Agile, Scrum, PMP, CII, or similar certification.

Benefits

• Competitive salary and bonus structure.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Generous vacation policy.
• Opportunities for professional development.

Join Harmonic and play a pivotal role in shaping the future of finance. Interested candidates should send their resume, a brief cover letter detailing their relevant experience, and any other supporting materials to hello@harmonicft.com.

At Harmonic, we embrace diversity and are committed to creating an inclusive workplace where all employees can thrive. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Join us in cracking open the finance industry to create a more accessible and innovative future for all. Learn more at harmonicft.com.